bolaking88 Privacy Policy — User Information Protection
This Privacy Policy explains how bolaking88 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to handling your privacy with care and responsibility.
Updated: January 2026. This policy applies to all bolaking88 platform users.
1. Information We Collect
Account Information
When you register on the bolaking88 platform, we collect the information you provide directly, including your full name, email address, mobile number, and password, which is stored in encrypted form. This information is used to verify your identity and keep your account secure.
Device and Browser Information
Our platform automatically records technical information when you access the site, including your IP address, browser type, operating system, device model, and access time. This data is used to detect suspicious activity and ensure the platform runs smoothly across all device types, particularly the smartphones commonly used by Malaysian users.
Payment Information
All transactions on bolaking88 are processed in Malaysian Ringgit (RM). We record deposit and withdrawal details including the payment method used, transaction amount, and date. Full card numbers or bank account details are not stored on our servers — this information is handled by third-party payment processors operating to industry security standards.
Platform Usage Data
We record in-platform activity such as games played, session duration, bets placed, and page navigation. These records are used to improve the user experience, detect fraud, and meet platform operational requirements.
2. Purpose of Data Use & Cookies
How We Use Your Information
The information collected is used for the following purposes:
- Verifying identity and processing new account registrations
- Processing deposits and withdrawals in MYR
- Sending account notifications, transaction updates, and service announcements
- Detecting and preventing fraud, money laundering, or platform abuse
- Improving platform functionality and personalising the user experience
- Complying with applicable legal and regulatory requirements
Cookies and Tracking
Bolaking88 uses cookies to enhance your browsing experience on the platform. Cookies are small text files stored on your device when you visit our platform. We use two types of cookies:
Session cookies — deleted automatically when you close your browser. These cookies store your login session information so you don't need to sign in again during an active session.
Persistent cookies — remain on your device for a set period to remember your preferences and improve platform performance. You can delete cookies through your browser settings at any time, though this may affect certain platform features.
3. Data Storage, Security, and Sharing
How We Store and Protect Your Data
All personal information collected by bolaking88 is stored on SSL-encrypted servers. Access to user data is restricted to staff who require it for legitimate operational purposes only. We apply appropriate technical and organisational security measures to prevent unauthorised access, loss, or corruption of data.
User passwords are stored in hashed form and cannot be read by any party, including our own technical team. Users are responsible for keeping their passwords confidential.
Sharing Information with Third Parties
Bolaking88 does not sell, rent, or share users' personal information with third parties for marketing purposes without their explicit consent. However, we may share information in the following limited circumstances:
- Payment processors — to enable RM deposit and withdrawal transactions to be processed securely
- Competent authorities — when required by law, court order, or enforcement investigation
- Technical service providers — who assist in operating the platform under strict confidentiality agreements
In all data-sharing scenarios, we ensure that recipients adhere to data protection standards equivalent to our own policy.
4. User Rights Over Personal Data
As a bolaking88 user, you have the following rights regarding the personal data we hold about you:
Access Rights
You have the right to request a copy of the personal information we hold about you. Submit your request by contacting our support team, and we will process it within a reasonable timeframe.
Right to Rectification
If you find that the personal information in your account is inaccurate or outdated, you have the right to request a correction. Users can update certain details directly through account settings, or contact support for changes that require additional verification.
Right to Erasure
You may request account closure and deletion of your personal data. However, we may need to retain certain records for a specified period to comply with legal requirements, particularly regarding financial transaction records and fraud prevention obligations. Deletion requests will be processed subject to those requirements.
5. Policy Changes & How to Contact Us
Updates to This Privacy Policy
Bolaking88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, service updates, or new legal requirements. Users will be notified of any material changes via their registered email or a notice displayed on the platform before the changes take effect.
Users are advised to check this page periodically. The date of the most recent update will always be displayed at the top of this document. Continued use of the platform after changes are published constitutes acceptance of the revised policy.
Data Security & How to Contact Support
While we take comprehensive security measures, no system can guarantee absolute security in an online environment. We encourage users to take their own precautions as well — such as using strong passwords, not sharing login credentials, and signing out after each session, especially on shared devices.
If you suspect a security breach involving your account, or if you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team:
Support email: [email protected]
Frequently Asked Questions: Browse the FAQ for answers to common questions about your privacy and account security.
Our team will endeavour to respond to all privacy-related enquiries within a reasonable timeframe. For requests requiring further investigation, we will communicate the expected processing timeline.